Support Knowledgebase

Frequently Asked Questions

Displaying all 31 about Backroads Explorer for Windows Vista
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Will TOPO! Maps transfer to my Garmin GPS?
136 of 248 found this helpful
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Is my software compatible with Microsoft Windows 7?
391 of 502 found this helpful
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How do I install the data discs?
36 of 211 found this helpful
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How do I install the TOPO! 4 Upgrade Kit on my PC?
29 of 73 found this helpful
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My GPS and TOPO! are not connecting/transferring properly, what do i do?
13 of 65 found this helpful
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How do I activate my older products if I do not have a serial number?
37 of 101 found this helpful
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I have multiple versions of TOPO!. How do I install them properly?
13 of 35 found this helpful
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What is the difference between a Route and a Track
36 of 55 found this helpful
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Where can I find technical support information?
24 of 72 found this helpful
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How do I install a version 4 and version 3 product on Vista?
20 of 38 found this helpful
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How do I save my discs to the hard drive (running version 2.6.0 - 3.4.3)?
18 of 29 found this helpful
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What will TOPO! allow me to do with my GPS?
18 of 34 found this helpful
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Is my GPS compatible with TOPO!?
14 of 31 found this helpful
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How do I replace a lost or damaged disc?
16 of 36 found this helpful
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How do I transfer waypoints and routes from TOPO! to my GPS?
15 of 33 found this helpful
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What are your hours of operation?
14 of 28 found this helpful
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How can I track my position in real-time using TOPO! (PC)?
13 of 27 found this helpful
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I am receiving a "COM PORT is in use by another application" error message, what do I do?
14 of 43 found this helpful
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My GPS waypoints appear shifted after importing them to TOPO!, what do I do?
14 of 26 found this helpful
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Why are some features incorrect or missing from the map?
15 of 34 found this helpful
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How do I print the GPS Waypoint List?
14 of 28 found this helpful
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Who do I contact for reproduction and use rights of your maps?
17 of 31 found this helpful
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Why do maps display elevation in both meters and feet?
17 of 33 found this helpful
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How do I get the best possible print quality?
12 of 24 found this helpful
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Why are some street names missing from the map?
17 of 34 found this helpful
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I am receiving a "Faulting Application_Faulting Module" error message; what do I do?
15 of 30 found this helpful
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My HP printer is unable to print in landscape mode, what do i do?
14 of 28 found this helpful
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How do I print using a plotter?
15 of 28 found this helpful
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I am getting negative elevations when importing waypoints from my GPS, what do I do?
12 of 24 found this helpful
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An error occured when sending an image to my printer, what do I do?
12 of 27 found this helpful
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Where are the downloads previously available on the MapXchange website?
1 of 2 found this helpful

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